AI Agents built to deliver positive outcomes
Multi-location marketing is hard. That's why we built AI agents.
Watch your brand rank #1 on AI and Google Search
AI agents optimize your local search presence with dynamic listing management that improves online visibility and increases foot traffic
Get a flawless reputation managed 24/7
AI agents automatically request, respond to, and market reviews to boost SEO and drive revenue growth.
Take action on customer insights
AI captures the voice of your customer, automates detailed insights, and surfaces churn risks to increase customer retention.
Measure your performance by location
Comprehensive metrics give you visibility into your business performance. Optimize your multi-location marketing with automated insights.
How it works: CAPTURE → RESPOND → IMPROVE
Connect everything once—then AI agents respond in minutes, route fixes automatically, and surface what drives ratings + revenue across every location.
CAPTURE
All reviews in one inbox. No more jungling between platforms. Everything syncs automatically into a single workspace - across all your locations.
RESPOND
AI agents generate and send on-brand responses with your rules and approved facts. They detect sentiment and risk, escalate sensitive cases automatically, and log every action for oversight.
IMPROVE
Turn feedback into execution. The system highlights recurring issues, routes tasks to the right team/location, and tracks closure. Dashboards show response time, themes, sentiment shifts, and reputation impact—so you know what to fix and what drives revenue.
AI Agents that turn your reputation into revenue
Multi-location marketing is hard. That's why we built AI agents to do it for you.
Improve ratings across every site
AI monitors reviews across platforms and locations, identifies where reputation gains matter most, and automatically routes issues to the right team. It intelligently nudges satisfied customers to leave reviews where they'll have the highest impact.
📊 78% of customers achieve 4+ average stars across all sites
⏱️ 3.4 hours/week saved per location answering reviews manually
Generate replies that build trust and ROI
AI drafts and sends on-brand responses that match your tone guidelines and policies. It detects sentiment and context (including photos), automatically escalates sensitive cases, and logs everything for compliance and improvement.
💰 A one-star increase can boost revenue by 5–9%
✅ 100% audit trail for every response sent
Turn data into actions and insights
Transform raw review data into actionable intelligence. Identify patterns, flag improvement opportunities, detect emerging issues early, and get clear performance metrics by location—so you know exactly what's working and what needs attention.
⚡ 3× faster issue resolution with AI prioritization
🎯 90% of issues routed with actionable context
AI-powered review management that scales. Unified inbox + AI replies + governance + insights—start with reviews, expand to full operations.
📥 Unified Inbox
All reviews and guest messages in one place across platforms. Get assignments, notes, SLAs, role-based permissions, and automated routing—never miss a review again.
🤖 AI Reply Engine
Draft and send on-brand responses in seconds. AI learns your tone, detects sentiment and context, escalates sensitive cases, and logs everything for compliance.
🎯 Smart Routing & Escalation
Automatically route reviews to the right team or location. Escalate sensitive issues instantly. Track progress with clear ownership and SLAs.
🛡️ Governance & Safety
Your playbooks and brand guidelines control agent behavior. Grounded facts prevent hallucinations. Full audit trail for compliance and oversight.
📊 Analytics & Insights
Real-time dashboards track response rates, sentiment trends, themes, and revenue impact. Compare performance by location, team, and platform.
🔗 Integrations
Connect Google, TripAdvisor, Yelp, Facebook, Uber Eats, Deliveroo, Slack, Teams, and more. One unified platform replaces spreadsheets and tabs.
📋 Review Requests & Follow-ups
Automatically request reviews from satisfied customers. Track request status, response rates, and automatically flag reviews that need action.
🏨 Ops Modules (Coming Next)
Expand beyond reviews. Coming soon: Bookings management, procurement workflows, invoicing automation—all connected to the same AI layer.
Make your business run itself
Restaurants and hotels run on multiple systems (PMS/ERP, email, WhatsApp, review sites). Replace that with one platform where AI agents execute workflows, humans approve exceptions, and everything is tracked.
Efficiency
Stop chasing inboxes and copying data between systems. AI handles routine replies, routing, and follow-ups automatically—so staff focuses on high-value guest moments and edge cases, with clear SLAs, ownership, and auditability.
Revenue
Speed wins revenue. Faster, on-brand responses improve ratings and conversion, increase repeat visits, and unlock more upsells—tracked by location with measurable lift in reputation and demand.
Control
Automation with guardrails. Your policies, tone, and approved facts are enforced by default. Sensitive issues escalate instantly, and a full audit trail records what happened, who approved it, and when—across every location.
Integrates with your stack
Connect your review platforms and team communication apps seamlessly.
Review Platforms
Team & Support Tools
Flexible pricingPer-location or per-seat.
Simple pricing that scales with you
From startups to enterprise. Choose the plan that fits your team.
Frequently Asked Questions
Everything you need to know about BrandCompanion
Which review platforms do you support?
Which review platforms do you support?
We support all major review platforms including Google, TripAdvisor, Facebook, Yelp, Uber Eats, and Deliveroo. We're continuously adding new integrations based on customer demand. If you need a specific platform, just let us know!
Do you auto-post replies automatically?
Do you auto-post replies automatically?
Only when your rules mark them as safe. You have full control—auto-approve high-rated reviews (4-5 stars) with standard responses, while low ratings or sensitive topics require manual approval. Everything goes through your safety guardrails first.
Can we customize the AI tone and brand voice?
Can we customize the AI tone and brand voice?
Absolutely! You can create custom voice profiles, set tone presets (professional, friendly, apologetic, grateful), use templates for common scenarios, and define do's and don'ts. The AI learns your brand voice to ensure every reply sounds authentically you.
How do you prevent mistakes or inappropriate replies?
How do you prevent mistakes or inappropriate replies?
We have multiple safety layers: (1) Risk flags for PII, threats, legal issues, and safety concerns, (2) Required approval workflows for sensitive cases, (3) Brand voice rules and guardrails, (4) Full audit logs of who approved what, and (5) Required snippets for compliance (hours, policies, contact info).
Will this work for multiple locations?
Will this work for multiple locations?
Yes! BrandCompanion is built for multi-location businesses. You get location grouping, role-based permissions (owner, manager, staff), performance dashboards by location, and the ability to assign reviews to specific team members or locations.
How do we measure the impact?
How do we measure the impact?
Our analytics dashboard tracks response rate, average response time, rating trends over time, sentiment analysis (positive/negative/mixed), top feedback themes, and scheduled PDF/CSV reports. You'll see exactly how review management impacts your reputation and customer satisfaction.
How long does it take to get started?
How long does it take to get started?
Most teams are up and running in under 15 minutes. Connect your review sources, set up your brand voice rules, configure auto-approval settings, and start drafting replies. Our onboarding team helps enterprise customers with custom setup and training.
Is my data secure and private?
Is my data secure and private?
Absolutely. Our AI assistant is designed with enterprise-grade security practices and compliant with global data protection standards including GDPR, ISO 27001, and SOC 2 Type II. We use end-to-end encryption, role-based access controls, and maintain strict data privacy policies. Your guest data and operational information are never shared with third parties or used to train public AI models.
What happens to reviews that need follow-up actions?
What happens to reviews that need follow-up actions?
BrandCompanion closes the loop! You can create action items (refunds, staff coaching, quality checks) directly from reviews, assign them to team members, track status (open/in-progress/done), and optionally create tickets in your support system (Zendesk, Jira, etc.).
Can we still write custom replies when needed?
Can we still write custom replies when needed?
Of course! AI drafts are just suggestions. You can edit them, regenerate different versions with different tones, or write completely custom replies. The AI is here to speed you up, not replace your judgment.
Still have questions?
Contact our teamTurn every guest signal into the right action
Start with F&B review management, see ROI in weeks, then expand to full operations—automated, governed, and measurable.