AI Agents built to deliver positive outcomes
Multi-location marketing is hard. That's why we built AI agents.
Watch your brand rank #1 on AI and Google Search
AI agents optimize your local search presence with dynamic listing management that improves online visibility and increases foot traffic
Get a flawless reputation managed 24/7
AI agents automatically request, respond to, and market reviews to boost SEO and drive revenue growth.
Take action on customer insights
AI captures the voice of your customer, automates detailed insights, and surfaces churn risks to increase customer retention.
Measure your performance by location
Comprehensive metrics give you visibility into your business performance. Optimize your multi-location marketing with automated insights.
How it works: CAPTURE → RESPOND → IMPROVE
Connect everything once—then AI agents respond in minutes, route fixes automatically, and surface what drives ratings + revenue across every location.
CAPTURE
All reviews in one inbox. No more jungling between platforms. Everything syncs automatically into a single workspace - across all your locations.
RESPOND
AI agents generate and send on-brand responses with your rules and approved facts. They detect sentiment and risk, escalate sensitive cases automatically, and log every action for oversight.
IMPROVE
Turn feedback into execution. The system highlights recurring issues, routes tasks to the right team/location, and tracks closure. Dashboards show response time, themes, sentiment shifts, and reputation impact—so you know what to fix and what drives revenue.
See how leading F&B businesses are using BrandCompanion
Discover real success stories with measurable ROI, rating improvements, and time savings.
AI Agents that turn your reputation into revenue
Multi-location marketing is hard. That's why we built AI agents to do it for you.
Improve ratings across every site
AI monitors reviews across platforms and locations, identifies where reputation gains matter most, and automatically routes issues to the right team. It intelligently nudges satisfied customers to leave reviews where they'll have the highest impact.
📊 78% of customers achieve 4+ average stars across all sites
⏱️ 3.4 hours/week saved per location
Generate replies that build trust and ROI
AI drafts and sends on-brand responses that match your tone guidelines and policies. It detects sentiment and context (including photos), automatically escalates sensitive cases, and logs everything for compliance and improvement.
💰 A one-star increase can boost revenue by 5–9%
✅ 100% audit trail for every response sent
Turn data into actions and insights
Transform raw review data into actionable intelligence. Identify patterns, flag improvement opportunities, detect emerging issues early, and get clear performance metrics by location—so you know exactly what's working and what needs attention.
⚡ 3× faster issue resolution with AI prioritization
🎯 90% of issues routed with actionable context
AI-powered review management that scales. Unified inbox + AI replies + governance + insights—start with reviews, expand to full operations.
📥 Unified Inbox
All reviews and guest messages in one place across platforms. Get assignments, notes, SLAs, role-based permissions, and automated routing—never miss a review again.
🤖 AI Reply Engine
Draft and send on-brand responses in seconds. Use customizable templates, AI-powered tone matching, and sentiment detection. Every response is logged for compliance.
🎯 Smart Routing & Escalation
Automatically route reviews to the right team or location. Escalate sensitive issues instantly. Track progress with clear ownership and SLAs.
🛡️ Governance & Safety
Your playbooks and brand guidelines control agent behavior. Grounded facts prevent hallucinations. Full audit trail for compliance and oversight.
📊 Analytics & Insights
AI-powered sentiment analysis reveals emotional patterns, trending topics, and rating trajectories. Real-time dashboards track response rates, themes, and revenue impact by location.
🔗 Integrations
Connect Google, TripAdvisor, Trustpilot, Yelp, Facebook, Uber Eats, Deliveroo, Slack, Teams, and more. Daily automated sync keeps reviews fresh across all platforms.
📋 Review Requests & Follow-ups
Automatically request reviews from satisfied customers. Track request status, response rates, and automatically flag reviews that need action.
✅ Action Items & Tasks
Convert negative reviews into actionable tasks. Assign to team members, track resolution status, and close the loop with customers. Never let an issue fall through the cracks.
Make your business run itself
Restaurants and hotels run on multiple systems (PMS/ERP, email, WhatsApp, review sites). Replace that with one platform where AI agents execute workflows, humans approve exceptions, and everything is tracked.
Efficiency
Stop chasing inboxes and copying data between systems. AI handles routine replies, routing, and follow-ups automatically—so staff focuses on high-value guest moments and edge cases, with clear SLAs, ownership, and auditability.
Revenue
Speed wins revenue. Faster, on-brand responses improve ratings and conversion, increase repeat visits, and unlock more upsells—tracked by location with measurable lift in reputation and demand.
Control
Automation with guardrails. Your policies, tone, and approved facts are enforced by default. Sensitive issues escalate instantly, and a full audit trail records what happened, who approved it, and when—across every location.
Seamlessly integrated with major review platforms
Connect Google Business Profile, TripAdvisor, and Trustpilot in one click. All your reviews automatically sync daily.
Connected Review Platforms
Flexible pricingPer-location pricing
Simple pricing that scales with you
From single locations to enterprise chains. AI included in every plan.
- Google & TripAdvisor integration
- Unlimited reviews monitored
- AI sentiment analysis (50/month)
- AI reply generation (50/month)
- Action items & tracking
- Reply templates (basic)
- Multi-platform unified inbox
- Email support
- Dashboard & alerts
- Dashboard & Key Insights
- 1 location
- 1 team member included
Details
- Everything in Starter, plus:
- Manage up to 5 locations
- AI sentiment analysis (500/month)
- AI reply generation (500/month)
- Auto-approval & escalation rules
- Unlimited action items
- Advanced templates (50+)
- Multi-location dashboard
- Role-based permissions
- Advanced analytics
- Sentiment trend tracking
- Location performance comparison
- Priority email support
- 10 team members included
Details
- Everything in Professional, plus:
- Unlimited locations
- Unlimited AI sentiment analysis
- Unlimited AI reply generation
- Latest GPT-5.2 models
- Unlimited workflows
- Advanced analytics and insights
- Advanced audit logs & compliance exports
- Daily automated sync across all platforms
- Emotion & theme trending
- Advanced role-based security & multi-factor authentication
- Dedicated account manager
- Priority Support
- Custom integrations
- Quarterly business reviews
- Unlimited team members included
Details
Simple per-location pricing that scales with you
Save 33-67% vs. BirdEye and Podium. AI features included from day one.
Why BrandCompanion costs less
Compare our pricing to leading competitors (per location/month)
💰 Save $250-$540 per location/month vs. competitors
With 5 locations: Save $15,000-$32,400 annually
📊 Volume discounts available
Multi-location businesses save even more. Contact us for custom enterprise pricing.
Not sure which plan is right for you?
Enterprise-grade security & compliance
Your data security and compliance are our top priorities. We maintain industry-leading standards to protect your business.
Built on audited infrastructure (Supabase)
Information security certified
EU data protection ready
Data encrypted at rest & in transit
Frequently Asked Questions
Everything you need to know about BrandCompanion
Which review platforms do you support?
Which review platforms do you support?
We currently support Google Business Profile, TripAdvisor, and Trustpilot with seamless OAuth integration and daily automated sync. All reviews are imported into one unified inbox where AI-powered sentiment analysis, reply generation, and action tracking work across all platforms.
Do you auto-post replies automatically?
Do you auto-post replies automatically?
Only when your rules mark them as safe. You have full control—auto-approve high-rated reviews (4-5 stars) with standard responses, while low ratings or sensitive topics require manual approval. Everything goes through your safety guardrails first.
Can we customize the AI tone and brand voice?
Can we customize the AI tone and brand voice?
Absolutely! You can create custom voice profiles, set tone presets (professional, friendly, apologetic, grateful), use templates for common scenarios, and define do's and don'ts. The AI learns your brand voice to ensure every reply sounds authentically you.
How do you prevent mistakes or inappropriate replies?
How do you prevent mistakes or inappropriate replies?
We have multiple safety layers: (1) Risk flags for PII, threats, legal issues, and safety concerns, (2) Required approval workflows for sensitive cases, (3) Brand voice rules and guardrails, (4) Full audit logs of who approved what, and (5) Required snippets for compliance (hours, policies, contact info).
Will this work for multiple locations?
Will this work for multiple locations?
Yes! BrandCompanion is built for multi-location businesses. You get location grouping, role-based permissions (owner, manager, staff), performance dashboards by location, and the ability to assign reviews to specific team members or locations.
How do we measure the impact?
How do we measure the impact?
Our AI-powered insights dashboard provides deep sentiment analysis revealing emotional patterns (joy, frustration, disappointment), trending topics, rating trajectories by location, response time tracking, and action item resolution rates. Real-time charts show exactly how your reputation management efforts drive business results.
How long does it take to get started?
How long does it take to get started?
Most teams are up and running in under 15 minutes. Connect your review sources, set up your brand voice rules, configure auto-approval settings, and start drafting replies. Our onboarding team helps enterprise customers with custom setup and training.
Is my data secure and private?
Is my data secure and private?
Absolutely. Our AI assistant is designed with enterprise-grade security practices and compliant with global data protection standards including GDPR, ISO 27001, and SOC 2 Type II. We use encryption in transit and at rest, role-based access controls, and maintain strict data privacy policies. Your guest data and operational information are never shared with third parties or used to train public AI models.
What happens to reviews that need follow-up actions?
What happens to reviews that need follow-up actions?
AI automatically creates action items from negative reviews and flags issues requiring attention. You can assign tasks to specific team members or locations, track resolution status (open/in-progress/resolved), and ensure nothing falls through the cracks. Every action is linked back to the original review for complete traceability.
Can we still write custom replies when needed?
Can we still write custom replies when needed?
Of course! AI drafts are just suggestions. You can edit them, regenerate different versions with different tones, or write completely custom replies. The AI is here to speed you up, not replace your judgment.
Still have questions?
Contact our teamTurn every guest signal into the right action
Start with F&B review management, see ROI in weeks, then expand to full operations—automated, governed, and measurable.
No credit card required • 10 reviews • AI-powered insights